{"id":27000,"date":"2024-03-15T18:16:14","date_gmt":"2024-03-15T10:16:14","guid":{"rendered":"https:\/\/ethereal.com.my\/?page_id=27000"},"modified":"2025-05-17T18:20:11","modified_gmt":"2025-05-17T10:20:11","slug":"q-a","status":"publish","type":"page","link":"https:\/\/ethereal.com.my\/?page_id=27000","title":{"rendered":"FAQs"},"content":{"rendered":"\n\n\t<section class=\"section\" id=\"section_749405138\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\n<div class=\"row row-small align-equal row-box-shadow-3-hover\"  id=\"row-1094888777\">\n\n\n\t<div id=\"col-85279877\" class=\"col medium-4 small-12 large-4\"  >\n\t\t\t\t<div class=\"col-inner box-shadow-2\" style=\"background-color:rgb(255,255,255);\" >\n\t\t\t\n\t\t\t\n\n\n\t<a class=\"plain\" href=\"#\" >\t<div class=\"icon-box featured-box icon-box-center text-center\"  >\n\t\t\t\t\t<div class=\"icon-box-img\" style=\"width: 60px\">\n\t\t\t\t<div class=\"icon\">\n\t\t\t\t\t<div class=\"icon-inner\" >\n\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"300\" src=\"https:\/\/ethereal.com.my\/wp-content\/uploads\/2024\/04\/Untitled-design-9-medium.png\" class=\"attachment-medium size-medium\" alt=\"\" srcset=\"https:\/\/ethereal.com.my\/wp-content\/uploads\/2024\/04\/Untitled-design-9-medium.png 300w, https:\/\/ethereal.com.my\/wp-content\/uploads\/2024\/04\/Untitled-design-9-small.png 150w, https:\/\/ethereal.com.my\/wp-content\/uploads\/2024\/04\/Untitled-design-9-768x768.png 768w, https:\/\/ethereal.com.my\/wp-content\/uploads\/2024\/04\/Untitled-design-9-510x510.png 510w, https:\/\/ethereal.com.my\/wp-content\/uploads\/2024\/04\/Untitled-design-9-100x100.png 100w, https:\/\/ethereal.com.my\/wp-content\/uploads\/2024\/04\/Untitled-design-9.png 1024w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t<div class=\"icon-box-text last-reset\">\n\t\t\t\t\t\t\t\t\t\n\n\t<div id=\"text-3197828602\" class=\"text\">\n\t\t\n\n<h2>Skin Concern<\/h2>\n\t\t\n<style>\n#text-3197828602 {\n  font-size: 1rem;\n}\n@media (min-width:850px) {\n  #text-3197828602 {\n    font-size: 1.25rem;\n  }\n}\n<\/style>\n\t<\/div>\n\t\n\t<div id=\"gap-1978059198\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1978059198 {\n  padding-top: 10px;\n}\n<\/style>\n\t<\/div>\n\t\n\n<a href=\"https:\/\/ethereal.com.my\/faqs\/skin-concern\/\" target=\"_blank\" class=\"button secondary is-link is-small expand\" rel=\"noopener\" >\n\t\t<span>Learn more<\/span>\n\t<i class=\"icon-angle-right\" aria-hidden=\"true\"><\/i><\/a>\n\n\n\n\t\t<\/div>\n\t<\/div>\n\t<\/a>\n\t\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-2074056123\" class=\"col medium-4 small-12 large-4\"  >\n\t\t\t\t<div class=\"col-inner box-shadow-2\"  >\n\t\t\t\n\t\t\t\n\n\n\t<a class=\"plain\" href=\"#\" >\t<div class=\"icon-box featured-box icon-box-center text-center\"  >\n\t\t\t\t\t<div class=\"icon-box-img\" style=\"width: 60px\">\n\t\t\t\t<div class=\"icon\">\n\t\t\t\t\t<div class=\"icon-inner\" >\n\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"300\" src=\"https:\/\/ethereal.com.my\/wp-content\/uploads\/2024\/04\/Untitled-design-3-medium.png\" class=\"attachment-medium size-medium\" alt=\"\" srcset=\"https:\/\/ethereal.com.my\/wp-content\/uploads\/2024\/04\/Untitled-design-3-medium.png 300w, https:\/\/ethereal.com.my\/wp-content\/uploads\/2024\/04\/Untitled-design-3-small.png 150w, https:\/\/ethereal.com.my\/wp-content\/uploads\/2024\/04\/Untitled-design-3-768x768.png 768w, https:\/\/ethereal.com.my\/wp-content\/uploads\/2024\/04\/Untitled-design-3-510x510.png 510w, https:\/\/ethereal.com.my\/wp-content\/uploads\/2024\/04\/Untitled-design-3-100x100.png 100w, https:\/\/ethereal.com.my\/wp-content\/uploads\/2024\/04\/Untitled-design-3.png 1024w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t<div class=\"icon-box-text last-reset\">\n\t\t\t\t\t\t\t\t\t\n\n\t<div id=\"text-1187497000\" class=\"text\">\n\t\t\n\n<h2>My Account\u00a0<\/h2>\n\t\t\n<style>\n#text-1187497000 {\n  font-size: 1rem;\n}\n@media (min-width:850px) {\n  #text-1187497000 {\n    font-size: 1.25rem;\n  }\n}\n<\/style>\n\t<\/div>\n\t\n\t<div id=\"gap-1602810563\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1602810563 {\n  padding-top: 10px;\n}\n<\/style>\n\t<\/div>\n\t\n\n<a class=\"button secondary is-link is-small expand\" >\n\t\t<span>Learn more<\/span>\n\t<i class=\"icon-angle-right\" aria-hidden=\"true\"><\/i><\/a>\n\n\n\n\t\t<\/div>\n\t<\/div>\n\t<\/a>\n\t\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-2134625697\" class=\"col medium-4 small-12 large-4\"  >\n\t\t\t\t<div class=\"col-inner box-shadow-2\" style=\"background-color:rgb(255,255,255);\" >\n\t\t\t\n\t\t\t\n\n\n\t<a class=\"plain\" href=\"#\" >\t<div class=\"icon-box featured-box icon-box-center text-center\"  >\n\t\t\t\t\t<div class=\"icon-box-img\" style=\"width: 60px\">\n\t\t\t\t<div class=\"icon\">\n\t\t\t\t\t<div class=\"icon-inner\" >\n\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"300\" src=\"https:\/\/ethereal.com.my\/wp-content\/uploads\/2024\/04\/Untitled-design-5-medium.png\" class=\"attachment-medium size-medium\" alt=\"\" srcset=\"https:\/\/ethereal.com.my\/wp-content\/uploads\/2024\/04\/Untitled-design-5-medium.png 300w, https:\/\/ethereal.com.my\/wp-content\/uploads\/2024\/04\/Untitled-design-5-small.png 150w, https:\/\/ethereal.com.my\/wp-content\/uploads\/2024\/04\/Untitled-design-5-768x768.png 768w, https:\/\/ethereal.com.my\/wp-content\/uploads\/2024\/04\/Untitled-design-5-510x510.png 510w, https:\/\/ethereal.com.my\/wp-content\/uploads\/2024\/04\/Untitled-design-5-100x100.png 100w, https:\/\/ethereal.com.my\/wp-content\/uploads\/2024\/04\/Untitled-design-5.png 1024w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t<div class=\"icon-box-text last-reset\">\n\t\t\t\t\t\t\t\t\t\n\n\t<div id=\"text-1916766215\" class=\"text\">\n\t\t\n\n<h2>Shipment<\/h2>\n\t\t\n<style>\n#text-1916766215 {\n  font-size: 1rem;\n  line-height: 1.9;\n}\n@media (min-width:850px) {\n  #text-1916766215 {\n    font-size: 1.25rem;\n  }\n}\n<\/style>\n\t<\/div>\n\t\n\t<div id=\"gap-1613626288\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1613626288 {\n  padding-top: 10px;\n}\n<\/style>\n\t<\/div>\n\t\n\n<a class=\"button secondary is-link is-small expand\" >\n\t\t<span>Learn more<\/span>\n\t<i class=\"icon-angle-right\" aria-hidden=\"true\"><\/i><\/a>\n\n\n\n\t\t<\/div>\n\t<\/div>\n\t<\/a>\n\t\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-1685460562\" class=\"col medium-4 small-12 large-4\"  >\n\t\t\t\t<div class=\"col-inner box-shadow-2\"  >\n\t\t\t\n\t\t\t\n\n\n\t<a class=\"plain\" href=\"#\" >\t<div class=\"icon-box featured-box icon-box-center text-center\"  >\n\t\t\t\t\t<div class=\"icon-box-img\" style=\"width: 50px\">\n\t\t\t\t<div class=\"icon\">\n\t\t\t\t\t<div class=\"icon-inner\" >\n\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"300\" src=\"https:\/\/ethereal.com.my\/wp-content\/uploads\/2024\/04\/Untitled-design-1-medium.png\" class=\"attachment-medium size-medium\" alt=\"\" srcset=\"https:\/\/ethereal.com.my\/wp-content\/uploads\/2024\/04\/Untitled-design-1-medium.png 300w, https:\/\/ethereal.com.my\/wp-content\/uploads\/2024\/04\/Untitled-design-1-small.png 150w, https:\/\/ethereal.com.my\/wp-content\/uploads\/2024\/04\/Untitled-design-1-768x768.png 768w, https:\/\/ethereal.com.my\/wp-content\/uploads\/2024\/04\/Untitled-design-1-510x510.png 510w, https:\/\/ethereal.com.my\/wp-content\/uploads\/2024\/04\/Untitled-design-1-100x100.png 100w, https:\/\/ethereal.com.my\/wp-content\/uploads\/2024\/04\/Untitled-design-1.png 1024w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t<div class=\"icon-box-text last-reset\">\n\t\t\t\t\t\t\t\t\t\n\n\t<div id=\"text-3714039859\" class=\"text\">\n\t\t\n\n<h2>General<\/h2>\n\t\t\n<style>\n#text-3714039859 {\n  font-size: 1rem;\n}\n@media (min-width:850px) {\n  #text-3714039859 {\n    font-size: 1.25rem;\n  }\n}\n<\/style>\n\t<\/div>\n\t\n\t<div id=\"gap-418229171\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-418229171 {\n  padding-top: 10px;\n}\n<\/style>\n\t<\/div>\n\t\n\n<a class=\"button secondary is-link is-small expand\" >\n\t\t<span>Learn more<\/span>\n\t<i class=\"icon-angle-right\" aria-hidden=\"true\"><\/i><\/a>\n\n\n\n\t\t<\/div>\n\t<\/div>\n\t<\/a>\n\t\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-760688455\" class=\"col medium-4 small-12 large-4\"  >\n\t\t\t\t<div class=\"col-inner box-shadow-2\"  >\n\t\t\t\n\t\t\t\n\n\n\t<a class=\"plain\" href=\"#\" >\t<div class=\"icon-box featured-box icon-box-center text-center\"  >\n\t\t\t\t\t<div class=\"icon-box-img\" style=\"width: 50px\">\n\t\t\t\t<div class=\"icon\">\n\t\t\t\t\t<div class=\"icon-inner\" >\n\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"300\" src=\"https:\/\/ethereal.com.my\/wp-content\/uploads\/2024\/04\/Untitled-design-6-medium.png\" class=\"attachment-medium size-medium\" alt=\"\" srcset=\"https:\/\/ethereal.com.my\/wp-content\/uploads\/2024\/04\/Untitled-design-6-medium.png 300w, https:\/\/ethereal.com.my\/wp-content\/uploads\/2024\/04\/Untitled-design-6-small.png 150w, https:\/\/ethereal.com.my\/wp-content\/uploads\/2024\/04\/Untitled-design-6-768x768.png 768w, https:\/\/ethereal.com.my\/wp-content\/uploads\/2024\/04\/Untitled-design-6-510x510.png 510w, https:\/\/ethereal.com.my\/wp-content\/uploads\/2024\/04\/Untitled-design-6-100x100.png 100w, https:\/\/ethereal.com.my\/wp-content\/uploads\/2024\/04\/Untitled-design-6.png 1024w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t<div class=\"icon-box-text last-reset\">\n\t\t\t\t\t\t\t\t\t\n\n\t<div id=\"text-2130895418\" class=\"text\">\n\t\t\n\n<h2>Terms &amp; Privacy<\/h2>\n\t\t\n<style>\n#text-2130895418 {\n  font-size: 1rem;\n}\n@media (min-width:850px) {\n  #text-2130895418 {\n    font-size: 1.25rem;\n  }\n}\n<\/style>\n\t<\/div>\n\t\n\t<div id=\"gap-833648253\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-833648253 {\n  padding-top: 10px;\n}\n<\/style>\n\t<\/div>\n\t\n\n<a href=\"https:\/\/ethereal.com.my\/privacy-policy\/\" target=\"_blank\" class=\"button secondary is-link is-small expand\" rel=\"noopener\" >\n\t\t<span>Learn more<\/span>\n\t<i class=\"icon-angle-right\" aria-hidden=\"true\"><\/i><\/a>\n\n\n\n\t\t<\/div>\n\t<\/div>\n\t<\/a>\n\t\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-1750288706\" class=\"col medium-4 small-12 large-4\"  >\n\t\t\t\t<div class=\"col-inner box-shadow-2\"  >\n\t\t\t\n\t\t\t\n\n\n\t<a class=\"plain\" href=\"#\" >\t<div class=\"icon-box featured-box icon-box-center text-center\"  >\n\t\t\t\t\t<div class=\"icon-box-img\" style=\"width: 50px\">\n\t\t\t\t<div class=\"icon\">\n\t\t\t\t\t<div class=\"icon-inner\" >\n\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"300\" src=\"https:\/\/ethereal.com.my\/wp-content\/uploads\/2024\/04\/Untitled-design-8-medium.png\" class=\"attachment-medium size-medium\" alt=\"\" srcset=\"https:\/\/ethereal.com.my\/wp-content\/uploads\/2024\/04\/Untitled-design-8-medium.png 300w, https:\/\/ethereal.com.my\/wp-content\/uploads\/2024\/04\/Untitled-design-8-small.png 150w, https:\/\/ethereal.com.my\/wp-content\/uploads\/2024\/04\/Untitled-design-8-768x768.png 768w, https:\/\/ethereal.com.my\/wp-content\/uploads\/2024\/04\/Untitled-design-8-510x510.png 510w, https:\/\/ethereal.com.my\/wp-content\/uploads\/2024\/04\/Untitled-design-8-100x100.png 100w, https:\/\/ethereal.com.my\/wp-content\/uploads\/2024\/04\/Untitled-design-8.png 1024w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t<div class=\"icon-box-text last-reset\">\n\t\t\t\t\t\t\t\t\t\n\n\t<div id=\"text-3348686248\" class=\"text\">\n\t\t\n\n<h2>Order<\/h2>\n\t\t\n<style>\n#text-3348686248 {\n  font-size: 1rem;\n}\n@media (min-width:850px) {\n  #text-3348686248 {\n    font-size: 1.25rem;\n  }\n}\n<\/style>\n\t<\/div>\n\t\n\t<div id=\"gap-1104348658\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1104348658 {\n  padding-top: 10px;\n}\n<\/style>\n\t<\/div>\n\t\n\n<a class=\"button secondary is-link is-small expand\" >\n\t\t<span>Learn more<\/span>\n\t<i class=\"icon-angle-right\" aria-hidden=\"true\"><\/i><\/a>\n\n\n\n\t\t<\/div>\n\t<\/div>\n\t<\/a>\n\t\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\n<style>\n#row-1094888777 > .col > .col-inner {\n  padding: 30px 20px 30px 20px;\n  border-radius: 5px;\n}\n@media (min-width:850px) {\n  #row-1094888777 > .col > .col-inner {\n    padding: 70px 40px 70px 40px;\n  }\n}\n<\/style>\n<\/div>\n\n\t\t<\/div>\n\n\t\t\n<style>\n#section_749405138 {\n  padding-top: 40px;\n  padding-bottom: 40px;\n}\n@media (min-width:550px) {\n  #section_749405138 {\n    padding-top: 70px;\n    padding-bottom: 70px;\n  }\n}\n<\/style>\n\t<\/section>\n\t\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":3721,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","_seopress_robots_follow":"","_seopress_robots_imageindex":"","_seopress_robots_snippet":"","_seopress_robots_primary_cat":"","_seopress_robots_breadcrumbs":"","_seopress_robots_freeze_modified_date":"","_seopress_robots_custom_modified_date":"","_seopress_robots_canonical":"","_seopress_social_fb_title":"","_seopress_social_fb_desc":"","_seopress_social_fb_img":"","_seopress_social_fb_img_attachment_id":0,"_seopress_social_fb_img_width":0,"_seopress_social_fb_img_height":0,"_seopress_social_twitter_title":"","_seopress_social_twitter_desc":"","_seopress_social_twitter_img":"","_seopress_social_twitter_img_attachment_id":0,"_seopress_social_twitter_img_width":0,"_seopress_social_twitter_img_height":0,"_seopress_redirections_value":"","_seopress_redirections_enabled":"","_seopress_redirections_enabled_regex":"","_seopress_redirections_logged_status":"","_seopress_redirections_param":"","_seopress_redirections_type":0,"_seopress_analysis_target_kw":"","footnotes":""},"class_list":["post-27000","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/ethereal.com.my\/index.php?rest_route=\/wp\/v2\/pages\/27000","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ethereal.com.my\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ethereal.com.my\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ethereal.com.my\/index.php?rest_route=\/wp\/v2\/users\/3721"}],"replies":[{"embeddable":true,"href":"https:\/\/ethereal.com.my\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=27000"}],"version-history":[{"count":30,"href":"https:\/\/ethereal.com.my\/index.php?rest_route=\/wp\/v2\/pages\/27000\/revisions"}],"predecessor-version":[{"id":29519,"href":"https:\/\/ethereal.com.my\/index.php?rest_route=\/wp\/v2\/pages\/27000\/revisions\/29519"}],"wp:attachment":[{"href":"https:\/\/ethereal.com.my\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=27000"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}